Privacy Policy
PropClave LLP (“we”, “our”, “us”) owns and operates the website PropClave.com. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and disclose personal information from our users, customers, and visitors.
If you have any questions or concerns regarding this Privacy Policy, you may contact our Privacy Officer by email at admin@propclave.com
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PropClave LLP may update this Privacy Policy from time to time in accordance with changes in law, technology, or business practices. The latest version will always be available on our website.
What is “Personal Information”?
“Personal Information” means any information or opinion about an identified or identifiable person, whether true or not. This may include your name, email address, phone number, physical location, and any other details that identify you.
When Do We Collect Personal Information?
PropClave LLP collects Personal Information when you:
- Visit or register on our website or mobile application.
- Submit inquiries about properties or services.
- Request a site visit, consultation, or callback.
- Communicate with us by phone, email, or in person.
We may also collect information about your browsing activity on our website for statistical, marketing, and service improvement purposes.
Information Collected via Our Website
When you visit and browse PropClave.com, our website host may automatically collect certain information, including:
- Number of users visiting our site or specific property listings.
- Pages viewed, date, time, and duration of visits.
- Your location (where enabled).
- The path taken through our website.
We may also use:
- Cookies: Small text files stored on your device to identify your browser and personalize your experience.
- Web beacons: Tracking technologies to monitor user engagement and improve our services.
How PropClave LLP Uses Personal Information
We use your Personal Information to:
- Provide property buying and advisory services.
- Personalize your homebuying experience.
- Share details about rock-bottom prices, cashback offers, and 0% brokerage deals.
- Assist with site visits, loan eligibility, negotiations, and paperwork.
- Communicate updates, confirmations, and promotional offers (only if you opt-in).
- Conduct research and improve our services.
- Share anonymized data with partners to provide better property insights.
If you choose not to provide certain information, we may not be able to deliver the services you request.
Disclosure of Personal Information
PropClave LLP may disclose Personal Information to:
- Property developers/builders when you express interest in their projects.
- Third-party partners assisting with home loans, legal verification, or registration processes (only with your consent).
- Service providers who host and maintain our website.
- Legal authorities, if required by law.
We do not sell your personal information to third parties.
Marketing
We may use your information to send you:
- Updates on new launches and exclusive offers.
- Notifications about site visits, cashback eligibility, or registration milestones.
- Market insights and newsletters.
You can opt out of promotional communications anytime by contacting support@propclave.com
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Storage & Security of Information
We take all reasonable steps to secure your Personal Information, whether stored digitally or in hard copy. Measures include encryption, restricted access, and secure servers.
We do not collect sensitive personal information such as financial details directly through our website. Loan or payment information, when applicable, is securely processed via trusted banking or third-party partners.
Updating Your Information
You may update or correct your contact and profile details at any time by reaching out to us. If your information is no longer required, we will securely delete it from our systems.
Privacy Disclaimer
This Privacy Policy is governed by Indian laws, including the Information Technology Act, 2000 and applicable data protection rules. To the extent this policy offers greater privacy protection than legally required, PropClave LLP shall not be liable for failing to meet that higher voluntary standard.